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My Beauty World
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Customer & Salon Tech Support

Need help with your trade account, loyalty points, or salon orders? Our Jessica Nail & Beauty Supply support team is ready to assist you.

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Email Support

For order questions, tracking, and account assistance.

[email protected]
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Phone & Store

Speak with our showroom specialists during business hours.

647 - 435 - 3856
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Main Showroom

Visit our warehouse and showroom in Toronto, Ontario.

Toronto, ON, Canada

Frequently Asked Questions

How do I log in to My Beauty World?

Enter the phone number or email linked to your Jessica Nail Supply customer account. You will receive a 6-digit one-time SMS verification code. Once verified, you can toggle Face ID in Settings to log in instantly without waiting for text messages.

How does the Barcode Scanner work?

Tap the Scanner icon from the bottom tab bar or search bar. Point your camera at any standard retail UPC, EAN, or product barcode on polish bottles, boxes, or salon tools to pull up live inventory, specifications, and wholesale pricing in under a second.

How are my VIP Rewards points calculated?

You earn points on every eligible order placed through the app, website, or in our showroom. Every 100 points equals $1.00 CAD discount that can be redeemed at checkout.

How do I request account deactivation or delete my data?

You can deactivate your account directly within the app by opening the Settings tab and tapping Delete Account. You can also send a written request to [email protected].